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Accessibility at IMHX 2025
Around the show
We urge exhibitors to install ramps for visitors to access their stands if they are building platforms.
Where carpet is used, it’s a low resistance and low pile for easy accessibility around the show.
The event is on the ground floor so all IMHX features are fully accessible by wheelchair.
Seating areas will be available throughout the show floor.
Support animals are allowed.
Please be aware that welfare facilities for support animals are not available onsite and all owners will be fully responsible for the actions of their animal, which will need to be kept under control and on a lead or harness or in a pet carrier.
NEC Information
The NEC aims to be fully user-friendly for visitors with access needs. This is a quick guide to some of our facilities – if you would like to know more, please contact us.
The AccessAble website gives you the accessibility information you need to work out if a place is going to be accessible for you. To view their guide to the NEC please click here.
By Train: From Birmingham International Railway Station, access to the NEC is via our covered ‘Bridgelink’.
By Car: We have recently upgraded our facilities for parking and getting to your venue. There's more information on our Getting here page.
Wheelchair Access: All levels of the NEC are accessible to wheelchair users, via lifts, and have wheelchair friendly toilet facilities. The Piazza and Atrium main entrances have automatic doors.
To help you plan your Blue Badge Visitor Parking, we have created a short film explaining what to expect when you arrive onsite at the NEC and the facilities we have available.
Please note, you should bring your Blue Badge with you, even if you are arriving by taxi or private coach.
If you are arriving by taxi and have your Blue Badge with you, you will be able to be dropped off at the main entrances. If you also require a pick up, please advise the taxi firm that you have a blue badge and the taxi will be permitted to pick you up from the main entrances. If you are using a T.O.A black cab you will be picked up at the ranks by the main entrances.
We have a fleet of mobility equipment available to hire on a first come, first serve basis. These can be booked online in advance, normally 3 months before the event. We recommend booking early to avoid disappointment.
Wheelchairs are available to hire for £5 for all visitors. The number of wheelchairs we have available is limited, so if you’ve got your own, please bring it with you.
Scooters are available for £20 per hire for all visitors.
All pre-bookings will be held until 1300hrs on the day they've been booked for, unless otherwise advised.
For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. As collection location varies from show to show, please check the collection point when making a booking.
Please note: Mobility equipment hire is only available during show open times and we only accept payment by card for any equipment hired.
Trained assistance and guide dogs are welcome but please be mindful that certain environments, where noise levels or attendance numbers are high, can be stressful or confusing for assistance dogs.
For the safety and wellbeing of your dog please make them visible to staff and other visitors at all times.
Induction loop audio systems are fitted in various locations.
Accessible toilets are available across the venue. Changing Places facilities are also available by Hall 20, on the Atrium side of site and by Hall 2, on the Piazza side of site (both of these are accessible with a radar key).
The Changing Places facilities provide more space for up to 2 carers - and extra features to meet additional needs, including height adjustable adult-sized changing benches and a hoist system.
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